Refund Policy
All Sales Are Final
Royalist Management and Queen Aftan maintain a strict no-refund policy for all services. Once payment is received, it is non-refundable under any circumstances.
Why We Have This Policy
Our services require significant preparation, planning, and resource allocation. Once a booking is confirmed:
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Time slots are reserved exclusively for you
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Other potential bookings are declined
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Preparation and customization work begins
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Resources are committed to your engagement
What This Means
No Refunds For:
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Cancellations for any reason
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Changes in your schedule or plans
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Dissatisfaction with services (though we strive for excellence)
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Force majeure events (illness, weather, emergencies)
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Technical difficulties or unforeseen circumstances
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Change of mind or buyer's remorse
Deposits and Full Payments: All deposits and payments are non-refundable once received.
Rescheduling Options
While we do not offer refunds, we may accommodate rescheduling requests based on:
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Availability in our calendar
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Advance notice provided
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Terms outlined in your service agreement
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Potential rescheduling fees
Rescheduling is offered at our sole discretion and is not guaranteed.
Service Quality Commitment
While we do not offer refunds, we are committed to delivering exceptional service. If you have concerns about service quality, we encourage you to communicate with us immediately so we can address issues professionally.
Acknowledgment
By booking our services and submitting payment, you acknowledge that you have read, understood, and agree to this No Refund Policy.
Exceptions
Refunds will only be issued in the following rare circumstances:
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Royalist Management and Queen Aftan cancels the service
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Royalist Management and Queen Aftan fails to perform the agreed-upon services
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As required by applicable law
Questions
If you have questions about this policy before booking, please contact us at: